Welcome to OAMC

Departures Guide

Airport Security

All departing passengers will be subject to security baggage screening and are asked to be patient while these security measures are in place. Please arrive at the airport early, be prepared for the security checks.

To ease your journey, we suggest that all sharp items are placed in your hold baggage (checked in bag) and only items of value or items required whilst onboard the aircraft are carried in your hand baggage.

Passengers with medical conditions who need to carry needles or syringes must be able to show the medication with a pharmaceutical prescription.

All electrical items such as laptops, mobiles phones, cameras, MP3 players and entertainment devices may be subjected to additional screening, be prepared to remove your electrical items from the travel case to be X-rayed separately.

Departures Area - Landside

The landside departures area is accessible to travellers and non travellers, located in the east entrance of the terminal building, the facilities available in this area includes Porter Service for baggage assistance, R.O. 1.500 includes a porter and a trolley, Free Trolleys, Public Telephones and Bathrooms.

Food & Beverage Outlets-

Costa Coffee.
Vending Machines for soft drinks and snacks.

Bookstore-

Turtles Bookstore

Departure Lounge – Check Inn Area

The landside departure lounge is accessible to travellers only, X-Ray machines for security screening of all baggage and Check In Counters are processed in this area. Special Check In Counters are dedicated for First Class and Business Class passengers used jointly by all airlines.

Foreign Currency Exchange-

Travelex
Al Jadeed Exchange

Royal Oman Police (ROP), Information Counters-

Visa Cancellation.

Passport, Visa and Residency Enquiry.

Ministry of Manpower Information Centre.

Facilities-

Baggage Wrapping Service.
Public Seating Area.
Business Centre, Fax, Photocopy, Telephone Cards and baggage storage.
Cashier for Excess Baggage Payment.
Vending machines for soft drinks and snacks.
Public Telephones.
Bathrooms.

Departures Area – Airside

The departures area airside is accessible only to travellers with valid travel documents. Immigration counters, X-Ray machines for security screening and departure gates are processed in this area.

Immigration Counters-

Dedicated immigration counters for GCC Nationals.
Other immigration counters for all other Nationalities.

Departure Gates-

Total 13 Departure Gates.
Gates 1-9 located on the Ground Floor.
Gates 11, 12, 14, 15 located on the First Floor.

Facilities-

Information Counter
Lift is available between Ground and First Floor.
Smoking Room – First Floor.
Nursery Room – First Floor
Prayer Room for Male and Female – First Floor.
Public Seating Area.
Public Telephones.
Bathrooms.

Bank ATM Machines-

Bank Muscat – Located at the arrivals area landside.
National Bank of Oman (NBO) – Located at the departures area landside.

Mosque - Prayer Room

A Mosque is available outside the arrivals terminal exit door for Muslims to perform prayers, the facilities of the mosque includes a bathroom and an ablution area, a female prayer room is also available at the rear of the mosque.

A separate prayer room for male and female passengers is available inside the terminal building at the departures area airside near the duty free area in the first floor.

Medical Clinic

An airside clinic is available at the arrivals concourse before the immigration counters which is manned with 1 Doctor, 2 Nurses and 1 ambulance driver, the clinic is operated by Rusail Health Centre and is open 24 hours a day, 365 days a year.

The clinic is stocked with medicines and offers free medical treatment and medicines to any sick passenger, the clinic also offers a free ambulance service to the nearest hospital, these services are also available to departing passengers if required.

Disabled Facilities

Disabled passengers must request for a wheel chair facility with their respective airline at the time of the flight booking, for departing disabled passengers the traveller accompanying the disabled passenger may request for a porter and a wheel chair for free at the check in counter, the porter will escort the passenger all the way to the aircraft.

Arriving disabled passengers will also be met on the aircraft with a porter who will assist them all the way to the exit point of the terminal building.

Muscat International Airport facilities are designed to cater for disabled passengers, all bathrooms features a dedicated disabled cabin, access to the first floor can be made with an elevator and access in and out the terminal building can be made using a wheel chair.

Sick passengers travelling on a stretcher must request for this facility at the time of booking and should coordinate with the respective hospital for the arrangement of an ambulance for transporting the sick passenger from and to the aircraft to the hospital.